Read a conversation and detect intent
Understands what the user wants and routes the flow or reply without brittle rules for every phrase.
Process automation and integrations for business
We connect tools, APIs, databases and AI to reduce manual work, avoid errors and speed up internal operations.
Many companies waste time on tasks that could be automated
Copying data between systems, answering the same questions, creating documents by hand, checking spreadsheets, sending messages, verifying payments, updating statuses or syncing tools consumes time and creates errors. Digitup helps find those processes and turn them into automated flows connected to your systems.
Processes we can automate
Sales and leads
Lead capture, AI qualification, CRM sync, WhatsApp or email notifications and automatic follow-up.
Learn moreCustomer support
Automatic replies, message classification, agent summaries, incident detection and smart handoff.
Learn moreAdministration
Invoice generation, payment tracking, spreadsheet sync, data review and report creation.
Learn moreOperations
Booking management, task assignment, status updates, internal alerts and backoffice connections.
Learn moreMarketing
Content generation, translations, campaigns, emails, segmentation and publication or flow automation.
Learn moreData and reporting
Dashboards, data extraction, Google Sheets read/write, database sync and automatic alerts.
Learn moreWe integrate the tools you already use
We connect APIs, CRMs, PMS, Channel Managers, databases, email and internal platforms to your real business flows.
The goal is not adding more tools — it is making your tools work together.
- Telegram
- Stripe
- PayPal
- Google Sheets
- Firebase
Smarter automations with LLMs
AI can automate tasks that used to need human interpretation: understanding messages, summarizing conversations, extracting data, classifying requests, drafting replies, translating content or deciding the next step in a flow.
Summarize an incident for the team
Turns long threads into a clear summary so an agent can act faster.
Translate content automatically
Adapts messages, documents or replies to other languages while keeping the business tone.
Classify leads by priority
Ranks opportunities by intent, urgency or fit, and notifies the right team.
Generate personalized replies
Drafts useful answers using customer context, product info and company rules.
Extract information from PDFs or emails
Pulls structured data from documents and messages into CRM, sheets or backends.
Recommend products or services
Suggests the right option based on history, availability, catalog or the live conversation.
APIs and webhooksCRM, ERP, StripeWhatsApp and TelegramLLM-powered flowsLess manual work
Specialised services
Which service do you need for what you want to automate?
If the process always follows the same path, an automation like the ones on this page is enough, even if a step uses AI to classify or summarise. If the AI has to decide which steps to take or serve your customers, or if the process needs its own application or CRM, there is a specialised service for each case.
I want the AI to read, decide and act in my systems
AI agents
Agents that read your email, your documents and your CRM, prepare the work and carry it out following your rules. They log every action and ask for human approval where needed.
View serviceI want to use AI inside the tools I already have
AI integration
We connect models such as ChatGPT, Claude or Gemini to your CRM, ERP, email, website or WhatsApp. We choose the model by task, cost, speed and privacy.
View serviceNo tool fits my process
Custom software
Management applications, back offices and client portals for the part your tools do not cover. We leave it in production and hand over the code and access when the project is completed.
View serviceMy CRM forces me to work its way
Custom CRM
A CRM with only the functions your team uses, organised the way it works and connected to your tools and to AI. If a standard CRM works for you, we will tell you.
View serviceMy customers write to me on WhatsApp
WhatsApp AI chatbot
A chatbot on the official WhatsApp Business API that answers from your company information and queries your CRM, calendar or ERP. When needed, it hands the conversation to a person.
View serviceFrequently asked questions
Which processes can be automated with AI?
Lead qualification, message classification, agent summaries, data extraction from PDFs or emails, translations, tool sync and generation of replies or reports.
Do we need to replace all our tools?
No. The goal is usually to connect what you already use — CRM, Sheets, WhatsApp, Stripe, databases — so they work together without extra friction.
AI automation or rules only?
It depends. We use rules when the flow is stable; we add LLMs when the system must interpret language, classify or generate content.
How do you measure automation impact?
We define clear metrics: time saved, fewer errors, leads processed, response time or volume of manual tasks removed.
Do you start with a small process?
Yes. We prefer automating one high-impact flow first, validating results, then expanding.
What is the difference between an automation, a chatbot and an AI agent?
An automation follows a path defined in advance every time something happens, for example moving a lead from the form to the CRM and notifying the salesperson; it can use AI in one step, such as classifying a message, but the path does not change. A chatbot converses with your customers and answers with your company information. An AI agent receives a goal, queries your systems and decides which steps to take within your rules, with human approval when needed. You will find more examples on the AI agents page.
Is a tool like Zapier, Make or n8n enough, or do I need something custom?
If the flow is simple and your tools already have a connector in Zapier, Make or n8n, one of them is probably enough and nobody needs to write software. Going custom pays off when the process depends on your own system or one without a connector, when the logic has many exceptions, when documents or messages must be interpreted with AI and the cost of each call controlled, or when you need permissions, action logs and human approval inside your own tools. If you are weighing an off-the-shelf tool against custom development, see custom software.
How much does it cost to automate a process?
Digitup Studio projects start at €1,000, with delivery from 2 weeks. Above that minimum, the price depends on what the flow has to do, which systems it connects to (CRM, calendar, documents), which channels it works on and how much information it handles: a simple automation is closer to the minimum; complex integrations or custom software raise the price and the timeline. In Ways of working we explain the fixed project, flexible payment and Build & Run.
Have manual processes that steal your time?
Tell us how you work today and we will help identify what can be automated, the impact and how to build it.
Analyze my process